BBVA reviews

3.9

77% would recommend to a friend

(3,136 total reviews)
avatar

Onur Genç

89% approve of CEO

67% positive business outlook

BBVA has an employee rating of 3.9 out of 5 stars, based on 3,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BBVA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Feb 23, 2015

Sleazy Company

Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Outside of Executive Management, nice people. Talent level not high, so easy to be a star. If looking for a home loan, a very nice employee discount.

Cons

I have worked for or with many financial institutions nationwide. Never have I seen one as sleazy as BBVA Compass or as disliked by employees. There are several reasons for this. 1) Executive Management will basically tell employees what they think the employees want to hear. However, EM has no intention of carrying through with it. This will work for a period of time, then the employees become jaded. 2) They had a practice of laying people off in first part of year, just before bonuses are paid for prior year, and not paying bonus. They were sued, had to pay settlement/verdicts so changed procedure so if laid off after year end will receive bonus for prior year. Now they lay you off in middle of holidays so can get out of or reduce your bonus payment. 3) The talent of many of Executive Management is low, this becomes quite obvious to employees. Interestingly, BBVA participated in a survey. For those familiar with the brand, but had not used BBVA as a bank, they rated very high among their peers based on perception of quality. For those that banked with BBVA (experienced what they are actually like) they ranked very low among their peer banks. 4) From a ROA standpoint or an efficiency standpoint BBVA underperforms it's peer banks. To improve this you need to grow revenue or reduce expenses. They have not had the talent/culture to grow revenue, so their focus has been to reduce expenses. Almost everyone that I know that works there would like to work somewhere else. However, pay is ok, benefits are strong and frankly it is an easy place to work. so they tolerate the aforementioned.

4.0
Feb 22, 2015

People are great

Recommend
CEO approval
Business Outlook

Pros

The people are very pleasant.

Cons

Ultimately, it is still a retail bank, charged with growing revenues to please shareholders.

1.0
Feb 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Worked monday through friday 8:30 to 5:30. Started above average in pay which is negotiable upon hire.

Cons

Disorganization through out the whole company. Noone seemed able to tell me how things were supposed to be done. BSA compliance were not followed the why they should be. Procedures on how to do loans, trust account, business accounts, seemed to be unorganized, you'd have to send the application to their back office to have reviewed, it often took a very long time making customers upset. I lost a lot of customers because of this. The system used to open accounts was out dated, all though they claim its top of the line, it often crash again leaving customers pissed off for the wait. Overall this job added additional stress that was unnecessary. Not to mention management (at least at my branch) was unprofessional, every question asked shed make expressions making me feel I was a complete idiot, shed even do that to customers. Shed blirt out racialy insencitive sayings in the branch, and shared political and religous views in group meetings. My experience outside my manager seemed common considering I had friends at other location with the same problems. I'd stay away from working for this company unless you like stress due to the system and certain procedures itll make you dread coming into work. Do not fall for the higher pay to get you away from the job you already have, like they did to me, I was recruited and offered 10k more annually, but I can tell you right now it was not worth it.

Viewing 2743 - 2745 of 3,136 Reviews

Glassdoor has 8,588 BBVA reviews submitted anonymously by BBVA employees. Read employee reviews and ratings on Glassdoor to decide if BBVA is right for you.