Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 131 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 51 reviews)); "great values and culture." ((in 48 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 45 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 24 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 30 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 23 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Training is boring and drawn out way too long" ((in 11 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 10 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(700 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Career opportunities

BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

700 reviews

1.0

Mar 20, 2025

Avoid if you work in technology

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

High pay, low cost health insurance, additional health benefits like standing desk or gym.

Cons

The CIO demanded timelines be moved up. Their acceptable solution was for employees to work nights and weekends to meet deadlines but no one in leadership could explain where the deadlines came from. Leadership does not listen. Their infrastructure was a mess, but leadership did not care and kept pushing to meet the deadlines. They would rather deliver poor code, processes and infrastructure than push back on a deadline. No mater what level you are, most of your time will be spent in meetings and managing ineffective contractors. I had FIVE 30 minute stand ups daily, all with every other week retro and planning sessions. Long term employees have limited growth as the new leadership are just focused on bringing in their past co-workers, even if they lack the experience.

BECU Response

1y

Thank you for sharing your feedback. We take concerns about work/life balance, heavy meeting schedules, and development/opportunity very seriously. We would appreciate learning more about your situation and welcome you to contact us at askthepeopleteam@becu.org. We are sorry to hear about your experience here, and will ensure that these concerns are shared with the appropriate channels and leaders within the organization. We appreciate you taking the time to leave honest feedback for us.

3.0

Mar 16, 2025

If you must work in finance

Member consultant ii

Recommend

CEO approval

Business Outlook

Pros

Less sales pressure than other FIs (however this is changing with its current leaders) Great healthcare benefits Lots of good people at the desks.

Cons

BECU training and skill advancement is weak overall. Those running classes on PowerPoint’s have not adequately demonstrated their own skills before leading classes BECU has a cult like atmosphere where a lot of people are dishonest about why they’re there. The company is filled with people that are self-serving. Company leaders are inadequate at their jobs. Executives have damaged the company’s culture. Everything you do is projected against what kind of vibe they want not skill or knowledge. Current CEO worked for Wells Fargo during the financial crises. She was asked about how she felt about being there during that time and said “we all thought we were indestructible”. She also hired union buster from Starbucks. Once asked a VP what being apart of non profit meant to him and he said “well, I’m really very selfish” and didn’t attempt to answer the question.

BECU Response

1y

Thank you for sharing your experience. We take concerns about leadership and the comments you're referring to very seriously. We will ensure appropriate parties are made aware, and this can be addressed. The organization is hard at work to ensure we focus more on skills our employees possess as well as provide an outstanding internal mobility experience. Your feedback helps us to shape what is needed. We know leaving feedback isn't always easy, but we appreciate you doing so! It will help us shape future work at BECU.

3.0

Mar 13, 2025

BECU IT Dept

Sr it manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of money to spend

Cons

Too many new leaders in the tech space. They do not understand the environment and dont take the time to figure it out. The organization has ignored long standing problems, failed to address them. New people fight amongst themselves and are not honest. Its a terrible IT shop, would not recommend to anyone.

BECU Response

1y

Thank you for sharing your feedback. We take concerns in regard to our IT department very seriously. We will ensure that these concerns and comments are shared with the appropriate channels, people, and leaders within the organization. We appreciate the years you gave to serving our members, employees, and communities.

Viewing 76 - 78 of 700 Reviews

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