Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and the people are what keeps me here." ((in 133 reviews)); "great values and culture." ((in 51 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 48 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 47 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 25 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 30 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 22 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "BECU training and skill advancement is weak overall." ((in 12 reviews)); "Upper management does not understand what the worker level employee does in their daily routine." ((in 11 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(700 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

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BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

700 reviews

3.0

Apr 14, 2026

Mismanagement and chaos overshadow member spending benefits

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Plenty of members money to spend freely on pet projects and very expensive consultants

Cons

Chaos chasing Banker Dreams. Bunch of former Bankers now run the CU. Spending members money crazily and delivering very few results. Trying to move to an innovative future that never comes. Meanwhile leaving all the legacy systems that actually run everything to atrophy and suffer.

BECU Response

2mo

Thank you for taking the time to share your feedback. We appreciate you offering your perspective. We recognize that large organizations can experience change in ways that feel inconsistent or unclear depending on individual roles and visibility into decision-making. Strategic investments, system modernization, and growth initiatives often happen in parallel, and their impact may not always be immediately visible at every level. We also understand that perceptions around priorities and outcomes can vary. Our focus remains on serving members effectively while continuing to evolve the organization in a responsible and sustainable way. Thank you again for sharing your input — feedback like this is helpful in understanding how different experiences can shape perspectives across the organization.

5.0

Mar 18, 2026

Great Place To Work

Senior business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Cons

There can be lots of changes when you’re hired.

BECU Response

3mo

Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.

4.0

Feb 15, 2026

Not Terrible, Not Amazing

Bank teller

Recommend

CEO approval

Business Outlook

Pros

With it being the largest credit union in WA, the benefits are competitive and the technology used during your shift is very intuitive.

Cons

As a teller it’s easy to get pidgen-holed and somewhat stuck in that department. The teller center gets ridiculously busy, helping an average of 30 people in a shift. The pay for me did not line up with the social/psychological exhaustion that eventually wears on you.

BECU Response

4mo

Thank you for taking the time to share your experience. We’re glad to hear that the benefits felt competitive and that the technology made your day-to-day work more intuitive. Those foundations matter, especially in a fast-paced environment. We also understand how demanding a teller role can be. Serving a high volume of members — especially in busy centers — requires patience, focus, and emotional energy. We appreciate the efforts you put forth during your time with us. Thank you again for your honest feedback. It highlights both the strengths of the experience and the realities of front-line work, and that perspective is valuable.

Viewing 10 - 12 of 700 Reviews

Jobs at BECU

Teller - Tukwila Financial Center

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