Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 750 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 42% of employees would recommend working at BECU to a friend and 39% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at BECU?

42% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Was a great benefits package and pay when I started." ((in 139 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 51 reviews)); "great values and culture." ((in 50 reviews)); "Great at work/life balance if you work in the right department" ((in 46 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 22 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 33 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 23 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 15 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 12 reviews)); "Training is boring and drawn out way too long" ((in 11 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

42% would recommend to a friend

(203 total reviews)

Beverly Anderson

48% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.8

Work/Life balance

2.5

Career opportunities

2.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

203 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 2, 2018

Meaningful Work, Great Organization

Member consultant

Recommend

CEO approval

Business Outlook

Pros

- Great culture! Everyone is very friendly, and overall people are supportive. - Decent benefits, including: 401k matching, pension plan, plenty PTO, & a decent wellness reimbursement. - Management is open to feedback (at least at the branch I have worked) - Many growth opportunities! I have never seen so many people promoted in any of my previous employers. - Coworkers are lovely! BECU knows how to hire nice people.

Cons

- Pay disparity. It's hard to know folks who started after you were given a higher pay range. The highest pay I was quoted is lower than the starting entry level pay for new hires. I've been told it is to attract more talent and stay competitive; it's difficult to swallow when you and other employees have demonstrated loyalty, dedication, and success to the organization. Even if more tenured employees are promoted, we will be perpetually behind in pay for any new hires promoted after us. This is my biggest gripe with BECU, and I don't feel like it's doing the right thing. - Dated programs that can make the job more tedious. - Sometimes, the retail higher ups implement instructions that cause issues for frontline staff. For instance: we are not permitted to put up any signs indicating an ATM is down or has limited functionality. I partially understand why signs are not put up (it could be repaired before we remove the sign); however, it's not fun to be screamed at daily from members about how we do not have signs up. - Some tension between departments. Sometimes we forget we are all on the same team. - If you have dependents/spouse, the premiums for healthcare skyrocket.

BECU Response

8y

Thank you for being a part of the BECU Team and for sharing your comments! The work you do each and every day with our members is incredibly important and is what helps set BECU apart. As we continue to grow, we are always looking for ways to improve both our employee and member experiences. This includes reviewing compensation, offering competitive benefits and ensuring we have systems that make it easier for you to focus on our members. We’ve passed along your comments, but leaders would like to hear directly from you – if you have specific feedback you are comfortable sharing, we encourage you to discuss it with your District Director.

1.0

Mar 6, 2018

Don’t Believe The Hype

Member consultant ii

Recommend

CEO approval

Business Outlook

Pros

Benefits that’s about it

Cons

Outside of the benefits everything else is terrible. BECU is ions behind everyone else in the financial world in all aspects. They promote themselves like a bank but don’t have the infrastructure to support it. Very much a bank in disguise of a credit union. No fluidity in processes between departments. Everyone is on a different page and a lot of finger pointing happens. If you work in the branch you will wear a million hats and also be expected to still hit your numbers. The stress is not worth it. Have an HR issue? Don’t even bother they will force you out. New employees start out at higher pay than tenured employees and they know this. Don’t count on getting promoted unless you’ve been with BECU for more than two years or you suck up to the managers.

BECU Response

8y

Thank you for the feedback about your experience with BECU. We are sad to hear that it does not match the workplace that we pride ourselves on creating and reinforcing each and every day. We value our employees tremendously and continue to seek out ways to improve their overall experience. This includes the infrastructure to support their work and employee feedback is an important tool in this process. As a not-for-profit credit union, BECU strives for balanced performance. It’s not just about the numbers, but rather how we can provide the best value and service to our members. Employees are essential to creating the positive, personal interactions with our members that differentiate us from other financial institutions, and we believe that educating members about our services is vital to helping them achieve their financial goals.

4.0

Feb 16, 2018

Software Developer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company. Work life balance is great. Trying to be agile

Cons

Slow in general. Salaries can be better

Viewing 166 - 168 of 203 Reviews

Jobs at BECU

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