BHG Financial reviews

4.4

83% would recommend to a friend

(856 total reviews)
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Albert Crawford

90% approve of CEO

84% positive business outlook

BHG Financial has an employee rating of 4.4 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The BHG Financial employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

856 reviews
2.0
Nov 1, 2021

Chaos, inflated egos, and micro-managing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some pretty good pay and benefits. They're not afraid to spend money if something is needed.

Cons

You can't get anything done anymore without having 16 meetings about it. Try and schedule a meeting with 3 people? Next thing you know, it's got 12 people and you don't actually get anything accomplished. It takes so much time to discuss, and you then inevitably get "sorry, I have to jump to another meeting". They've hired so many people so quickly no one really knows where they fit in. They're still trying to run a 1,200 employee business like a 200 employee business. There are teams with more people managing the team, than people actually on the team, in all departments. There are "managers" without teams, they just look for things to manage I guess. The sad thing is, they've been here such a short time, they have no idea what they're doing. So many people have been here such a short time most are floundering as the blind lead the blind. I also think the owner has gotten a little tone deaf to what the employees actually need or want. We have these monthly award meetings that used to be interesting in person. Have an hour or so off work, get to meet and talk to people in the company you didn't normally interact with, and acknowledge hard work of others. Now with Zoom? It's a 2 hour mandatory lecture. No interaction, no Q and A, no break out rooms or activities, just sit and be talked at. It ALWAYS goes over time, and if you try and ignore it and get some work done they send out threatening emails to the entire company saying you have to have your camera on or you will be "disciplined". The lectures might not even be too bad if it wasn't the same thing literally every month. The owner spends about an hour talking about the founding of the company and reminiscing of "the good old days", maybe his partner speaks for a little bit (if he's not running an hour and a half late to the meeting that has been rescheduled now 4 times) and then a rapid rush through "oh yeah, there are award winners". I can probably recite all of the owner's speeches that he gives every time by heart I've heard them so many times. The 20th anniversary "celebration" was the most tone deaf thing I've seen. Nearly 3 hours of C level "leadership" patting each other on the backs, no real significant information about the company was given (nothing that couldn't have been a 1 paragraph email at least) and we were forced to stay about an hour and a half past closing on a Friday for this. Just ego stroking to an unfathomable level. HR then sends out an email both complaining and threatening us that "too many" people had their cameras off or didn't show up, while at the same time congratulating themselves on what a "massive success" it was. I hate to break it to you, but from those I've talked to, everyone hated it immensely. Cameras were off because people were cooking dinner, playing video games or watching TV by multiple first hand accounts from people I've asked. Sure, they changed this policy after complaints, and they won't do meetings like it after hours anymore. Great, now we have to give up our lunch hour. The other comments about "runners" are very true. They have almost 0 work life balance. I get teams messages at 11 at night fairly frequently, or other times at 5am. At the beginning of covid and working from home, a few departments and really the organization as a whole, said no meetings during lunch. Take that time to recharge. I think that lasted all of maybe 2 to 3 weeks? "I had to schedule the meeting over lunch, it's the only time people were free". Yeah, because we're all stuck in meetings the rest of the day. We're supposed to be done at 6pm. If you get a teams message at 7 and don't respond to it, you're looked down on. The owner will say in the meetings how important work life balance is, then the very next sentence is "these awards are for the people who don't know how to stop. The people emailing at 1am, the people who don't quit. The people who make sacrifices for company and don't know the stop of the work day and everyone in the company should be trying to do the same or you should leave". Those last few words, exact quote, he's said on more than one occasion. Deadlines will be created not asking the people doing the work how long it will take. I assume the owner asks the department heads how long it would take whenever he has an idea, and they just throw out a date. Doesn't matter what other projects are going on. This goes for all departments. They constantly put the cart before the horse, starting campaigns before a project is even finished and expecting everyone to scramble to get it done. I can't tell you how many times I've asked "why are we agreeing to this? This is insane" and the response back is "I agree, but what can I do, say no? I don't want to get fired". Lastly, I'm not the only one who feels like this. Not putting words in anyone's mouths, but, you can't deny how many people have left, so clearly there's a significant number of reasons to leave this company. Sales has a massive turnover rate, IT are leaving by the dozen, marketing I think MAYBE 1/4 of them have been here more than a year while staying roughly the same size. The CTO has been gone for months without a replacement, the CMO is leaving in a month, and the one directly beneath him quit as well.

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BHG Financial Response
4y
Thank you for sharing your opinions about working at BHG. We are happy to hear that you are enjoying the employee benefits and salary compensation but we were disappointed when reading the rest of your review. At BHG, we always welcome feedback from our employees as it allows us to identify areas that may need improvement, so we do appreciate your honest review.
1.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

You will be advised to work overtime if you want to be a “runner”, I.e. if you want to keep your job, work overtime. Which obviously means more money.

Cons

You probably thought, when you were offered this job, this seems too good to be true; and it is. The internal company culture is terrible, it feels like you’re in a high school cafeteria with all of the cliques that exist within this company. The company praises people who work 80+ hours a week, and frowns upon the people who work the set hours in their contract. The CEO will say in company wide meetings “if you’re not a runner, go somewhere else”, meaning, as I said above, if you don’t want to give up any sort of personal life you may have, he doesn’t want you at his company. Stay away from BHG. Take time to look through these reviews, and I suggest looking at the most recent or the lowest rating. Reason being is that the company and its higher ups will tell employees to leave them good reviews as soon as a bad one pops up. It’s all smoke and mirrors. Do your research, believe the reviews on here that have more than 3 words for each category, and listen to the bad ones, because there’s a lot and rightfully so. Best thing I did was get out of this company.

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BHG Financial Response
4y
"Thank you for taking the time to review us. At BHG, we believe Runners are passionate about what they do and ""run"" not because they have to run, but because they want to run. Our Sales team is a highly competitive team that offers a different sales environment. Due to a high demand in our product offerings, many Sales Executives choose to work longer hours to convert leads and see the benefits of that time spent in the form of larger rewards. We encourage all employees on a regular basis to share their feedback on Glassdoor to help us improve the employee experience. If you have other concerns you would like to share with us, please reach out at people@bhg-inc.com, we wish you the best of luck on your next endeavor. "
1.0
Jul 13, 2020

Proceed with extreme caution

Recommend
CEO approval
Business Outlook

Pros

free healthcare, casual t-shirt jeans environment, work from home because of COVID-19

Cons

Most heads of departments have been friends with management for years, so there’s a set way of thinking and doing things. If they don’t agree with a new idea/approach, they’ll cast you out quickly. They’re only impressed if you’re working weekends or sending emails at midnight. They literally praise people for emailing each other at midnight and emails were flying back and forth to put a a whole campaign together from scratch on Mother's Day. HR has a formula for selling BHG: the “best places to work” culture awards, free health insurance, and a calculated speech about why BHG has a sound business model and you should feel totally safe leaving your current job during COVID to come work for them. What they don’t tell you is there’s a lot of churn and they’re quick the fire people especially if you’re not in the elite club of having worked together for 10+ years and can read each other’s minds. Within 3 months, they’ve let 5-6 people go within my department all on different occasions (these are non sales roles so it’s not like you weren’t meeting a sales quota). Two people were for the official reason of COVID layoffs, but the rest were just because they didn’t think they served them anymore at any given time or they didn’t agree with differing approaches to projects/ideas. A couple of the people they let go were hired during COVID, so they didn’t even keep them 2-3 months. They’ll then use the salaries of the people the laid off to pay for the new people they just hired on the team. Even though they toot innovation and they say they want to bring people in for fresh ideas, it’s more about reading their minds and learning their very particular way of doing things. If you try to suggest something they’re not sold on, they’ll give you a long winded reason of why they’re absolutely right and no other approach makes sense, and then they’ll eventually fire you. As in all jobs, it probably depends on your direct manager, but I found my boss extremely stifling and controlling and even though she wants to “teach” you, it was all about learning her way because her way is the best most righteous way. Apparently, it takes 6 months to a year to learn her way of doing things because it's counter-intuitive to the industry standard and you have to unlearn everything you know is right. She thinks her team respects her when they all actually just roll their eyes at her and have lost all fight in them. So, they just do it her way even if they don't always agree.

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BHG Financial Response
5y
BHG offers a unique work environment where those who aren’t satisfied with the status quo and go above and beyond their day-to-day responsibilities are recognized for their effort and for delivering the best work. While we understand that our performance-driven culture isn’t for everyone, we elevate those who are eager to learn and demonstrate PMA: positive mental attitude. BHG’s executive team is proud of the programs we’ve put in place to help foster and promote work-life balance, such as monthly fitness and mental health initiatives as well as generous PTO plans that employees are encouraged to take advantage of. If you would like to speak with us further about your experience at BHG, you can reach our People Development team at people@bhg-inc.com.
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Glassdoor has 930 BHG Financial reviews submitted anonymously by BHG Financial employees. Read employee reviews and ratings on Glassdoor to decide if BHG Financial is right for you.