BMO US reviews

Turnover rate is comical Technology is light years behind other institutions. Branches are UNBELIEVABLY understaffed. Leadership is non-existent. You're expected to make cold calls daily with a goal of AT LEAST 10 sales. You're calling the same customers monthly pitching whatever promotion is on the posters in branch until you either beat them into submission, or they close their accounts and change their phone numbers. You’ll be “coached.” daily if you're not selling a credit card to every person you come in contact with. Sales, sales, sales. Sales. Did I mention sales? Completely dependent on the snow bird population. (At least where I am.) Most managers are completely inept when it comes to leading or running an effective team, let alone being educated in banking. Zero brand recognition in our market, and zero attempt to fix it. You'll be promised the moon, but they're empty ones.

No real training. You are left to figure it out by reading the D's and P's. You can imagine how helpful it is to reference a 20+ page document in front of a customer to figure out what you need to do, that's super professional. Management is laughable, they are all about their own careers and not actually managing their employees Branches are chronically under staffed because of all of the turnover. Goals are completely unrealistic. Goals for all bankers are exactly the same across the business. A banker in downtown Chicago has the same goal as me. I work in a small branch in a small town with less than 10,000 people and 2 other banks. They expect you to make cold calls, but don't allot anytime for you to make these calls. They will sell you on the fact that there are opportunities to move up in the company. It's not going to happen, they are all about poaching people from other companies and don't promote from within. Oh and then there's the way they tie your hands by limiting your access to information and systems. You have to submit requests for corporate to do certain tasks and they either drop the ball or reject your request. That is a great way to help the customer. Do NOT waste your time and talents on this hell hole.