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BNY

Engaged Employer

BNY Customer Service Representative CSR reviews

2.7

83% would recommend to a friend

(8 total reviews)
avatar

Robin Vince

Not enough data to show CEO approval

18% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.2

Senior management

3.1

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Career opportunities

Ratings by demographic groups

Reviews by job title

8 reviews
2.0
Sep 4, 2021

Don't get caught up in the hype

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Environment was modern. Up to 8 Paid holidays off yearly.

Cons

Company did not cover mandatory work from home internet expenses with a stipend. Company offered no pay increase for helping them out with other departments. No bonuses either. No pay based on experience in the call center. Everyone is entry level coming in regardless of background and resume. 401k match was only at 3%.

Viewing 7 - 8 of 8 Reviews
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