Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1293 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 614 reviews)); "Benefits and leaves are good" ((in 429 reviews)); "World ethics is good and culture" ((in 331 reviews)); "Pay is good and hours are also flexible." ((in 320 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 412 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 217 reviews)); "Can be quite demanding and long hours" ((in 110 reviews)); "Every 3 years Senior Management will change" ((in 99 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 86 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)

Allison Kirkby

72% approve of CEO

55% positive business outlook

Ratings by demographic groups

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BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews

4.0

Jun 15, 2026

BT group

Software engineering manager

Recommend

CEO approval

Business Outlook

Pros

Work environment, equal pay, insurance benefits

Cons

Overworked employee, weekends working, no shift allowance

5.0

Jun 13, 2026

Friendly colleagues and a strong learning culture.

Cyber security analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues and a strong learning culture.

Cons

A supportive team with plenty of opportunities to learn and grow.

4.0

Jun 12, 2026

Great culture vision hindered by complicated processes

Senior engineering manager

Recommend

CEO approval

Business Outlook

Pros

new CDIO vision is great and is very culture driven

Cons

processes here is so complicated that to deliver value takes too long and by then we miss the train

Viewing 37 - 39 of 10,852 Reviews

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Friendly colleagues and a strong learning culture.

Great culture vision hindered by complicated processes

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