Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1300 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 607 reviews)); "Benefits and leaves are good" ((in 420 reviews)); "Culture is good and friendly" ((in 332 reviews)); "good pay (better than any Indian MNC) (but now the average pay is reduced for new joiners)" ((in 311 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 421 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 208 reviews)); "Hours are long and unsociable" ((in 106 reviews)); "Senior management do not listen" ((in 102 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 89 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,853 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by demographic groups

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BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews

1.0

Jun 4, 2026

Toxic management and no salary growth

Analyst

Recommend

CEO approval

Business Outlook

Pros

Nothing as such, its a beggar company beggars are better than this company

Cons

No salary hike, take away bonus which is deducted from your salary only, ceo is beggar,management is beggar worst than beggars

4.0

Jun 2, 2026

Great culture and people, but shift pattern is tough

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good culture, Good people, Money to be made

Cons

Shift pattern the dream is mon-fri 9-1

4.0

Jun 1, 2026

Healthy work culture, but pay is below market

Technical graduate trainee

Recommend

CEO approval

Business Outlook

Pros

good and healthy work culture

Cons

compartively less pay than market

Viewing 58 - 60 of 10,853 Reviews

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Toxic management and no salary growth

Great culture and people, but shift pattern is tough

Healthy work culture, but pay is below market

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