Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1302 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 611 reviews)); "Benefits and leaves are good" ((in 414 reviews)); "World ethics is good and culture" ((in 343 reviews)); "Pay is good and hours are also flexible." ((in 327 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 415 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 211 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Every 3 years Senior Management will change" ((in 101 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 90 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Mar 29, 2011

Good learning experience.

Senior technology consultant

Recommend

CEO approval

Business Outlook

Pros

exposure to wide range of technologies

Cons

bureaucrat, performance management is extremely inefficient.

4.0

Mar 14, 2011

I enjoy the work I do.

Business improvement consultant

Recommend

CEO approval

Business Outlook

Pros

work from home and creativity

Cons

Being a US employee of a predominanatly British firm

3.0

Mar 8, 2011

Lack of career development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great for promoting flexible working and work life balance. Good recognition in line with BT Values and home working

Cons

Career progression based on number and a curve so although employees deserved promotion this may be passed over depending on how many candidates

Viewing 10678 - 10680 of 10,852 Reviews

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Inventory Control Specialist

Senior Full-Stack Engineer

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Ratings by category

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Reviews by job title

Good learning experience.

I enjoy the work I do.

Lack of career development

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