BT Group reviews

3.6

68% would recommend to a friend

(10,850 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Jan 6, 2010
Recommend
CEO approval
Business Outlook

Pros

employees highly professional low turnover meant a lot of knowledge into employees quite informal and flexible environment until level of middle management

Cons

landline market really hard BT in trouble meant no sufficient investment no complete integration between BT and BT global services

2.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The people -this company now exists soley on the goodwill of its staff - careful!

Cons

Lack of clear direction or understandning of what should, could or can be done.

3.0
Dec 19, 2009

Needs to find its way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people in the organisation who as teams are extremely customer focussed. Excellent work life balance Good benefits package Opportunities to create your own brand with onus on networking, self promotion and appraisal

Cons

There is a lack of clear strategy in the organisation and weak leadership. The organisation operates a consensus model - constantly eliciting feedback from employees about what work and what doesn't. Whilst it is great to be consulting, management need to stand up and be accountable for the success of the organisation and lead staff to success. Constant reorganisation and quantity and complexity of process make it difficult to carve a path to career progression and success

Viewing 10762 - 10764 of 10,850 Reviews

Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.