BT Group reviews

The ability of people with no personal skills and low IQ's, to actually be allowed to manage people. The way the promote said people, even after they have screwed up so bad any other self respecting organisation would have sacked them. The way you are treated as a comodity and thats it. The fact that you are invariably lied to, in matters that concern your job future. The fact that they get rid of resources and pile more and more work onto you, and then moan when their stats dont match up. The fact that they are 5years behind every other firm out there. When other global firms are moving their work away from India, BT does the exact opposite.

Sadly, that's what should make BT one of the smartest in the business. For example, we tend towards off-shoring when everybody else is in-shoring. It is not proving as cost effective as originally "planned" yet rather than stick our hands up and say "ok, we tried, but it was perhaps not the right thing to do" we battle on regardless often at the expense of customer satisfaction (one of the foundation stones of any successful business). BT people tend towards apportioning blame rather than working together to resolve issues. They tend to avoid "helping and supporting each other" especially on difficult projects/contracts. They tend to over elaborate the complexity of problems or projects when, in truth, they are pretty straight forward. Why? Because, quite simply, the pay and reward structure inclines you to think about yourself first and others later. That being said, the longer you work for BT the more you will understand that, in reality, this makes little difference anyway. At the end of the day, unless your near the top or "know the right people" then you aint going to get much of anything from now until the twelfth of never.