BT Group reviews

3.6

68% would recommend to a friend

(10,853 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice work life balance, good colleagues. Nice business aims.

Cons

Corporate need to move on staff means that space isn't made to teach on the job. Over generic hiring practices damage ability to recruit right specialists for roles and do not encourage senior leadership to better understand their sectors and client bases.

2.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Equipment was modern and office was clean

Cons

Management not very welcoming, training they say how much you will be supported but afterwards you are left on your own. When you ring for support or need someone's authorisation to place an order the other teams can be rude and unhelpful. Was not the worst place I have worked but it all starts from above. The issues with Management make It feel very hostile at times.

4.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

On time salary, free cab, free meal

Cons

Job security, Job satisfaction, Promotion and Growth

Viewing 112 - 114 of 10,853 Reviews

Glassdoor has 11,835 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.