Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1285 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 616 reviews)); "Benefits and leaves are good" ((in 446 reviews)); "Culture is good and friendly" ((in 335 reviews)); "good pay (better than any Indian MNC) (but now the average pay is reduced for new joiners)" ((in 316 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 404 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 210 reviews)); "Hours are long and unsociable" ((in 108 reviews)); "Every 3 years Senior Management will change" ((in 104 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 87 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,852 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews

4.0

Aug 15, 2014

Product Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

When company was smaller it had a great culture

Cons

Once UK took over US operations things started to change for the worse

1.0

Apr 22, 2014

Terrible place to work

Network administrator

Recommend

CEO approval

Business Outlook

Pros

There was no pros other than getting a crappy paycheck

Cons

Manager in different country and didnt listen to anything. Didnt care

2.0

Feb 25, 2014

Great company if you work in the UK.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits and work life balance are good.

Cons

Very UK centric. Management changes often so new management comes in makes changes to suit their vision. Very confusing for the staff.

Viewing 115 - 117 of 10,852 Reviews

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BT Group

BT Group reviews

Company ratings over time

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Reviews by job title

Product Manager

Terrible place to work

Great company if you work in the UK.

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