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      BT Group

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      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,853 total reviews)
      avatar

      Allison Kirkby

      73% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Mar 17, 2026

      Lots to work on

      Problem management specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to learn more about the telecoms industry. Plenty of opportunity to get stuck into delivering improvements.

      Cons

      Wider service needs a real re-think. They're trying to transform but progress is extremely slow, it could benefit from some proper outside professional help to focus on the right areas and bring service up to date, to take advantage of AI innovations etc.

      Viewing 145 - 147 of 10,853 Reviews
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      Glassdoor has 11,836 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.