BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Feb 26, 2026

Estimate

Recommend
CEO approval
Business Outlook

Pros

Mnc cross team collaboration with international clients

Cons

Better for higher roles and much more pay

1.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- some lovely supportive people in the business.

Cons

The career progression outlined during the interview process has not materialised in practice. Opportunities to advance into higher roles are extremely limited — only three positions are available each year from a pool of more than 200 employees. The structure referred to as the “Hub” operates largely as a resource pool, where employees are allocated to fill gaps as needed. In reality, this often results in undertaking predominantly non–project management tasks for the majority of the role, they have no desire to progress your career. When concerns about progression or role alignment are raised with management, the response is typically that it is due to “business needs.” As a result, many employees join with the intention of gaining experience and then leaving at the earliest opportunity.

Viewing 163 - 165 of 10,852 Reviews

Glassdoor has 11,835 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.