BT Group reviews

3.6

68% would recommend to a friend

(10,854 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
3.0
May 12, 2014

Process driven large Telecom company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Pay, intelligent co-workers; good reputation in the industry; good teaming for the most part; great benefits and time off.

Cons

On-boarding process; some services areas are not flexible enough for many customers. Too many conference calls; quotas are unreasonable based on what the company wants and not on what customers are willing to buy.

2.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Great offerings - has some great pre/post sales resources. Has the outward commitment that BT will make all your telecom challenges work regardless of vendor or provider.

Cons

The internal process and specific management support to do your job was based on silo manager's priorities.

3.0
Apr 14, 2014
Recommend
CEO approval
Business Outlook

Pros

A positive environment with large complex contracts to work. Benefits are solid and customary for the US. BT GS offerings are very strong internationally and provider employees with good international exposure without a frequent requirement for travel. Good technology partnerships provide solid educational opportunities for employees.

Cons

Limited contract leadership positions in the US due to account ownership primarily based in the UK. Some difficulty in rotating through contract positions. Weak performance management so many lackluster performs stay around and fill positions.

Viewing 181 - 183 of 10,854 Reviews

Glassdoor has 11,837 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.