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BVI

Engaged Employer

BVI Customer Service Representative CSR reviews

3.0

Be the first to recommend this company

(3 total reviews)
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Jim Hollingshead

Not enough data to show CEO approval

Ratings by category

5.0

Compensation and benefits

4.0

Work/Life balance

3.0

Culture & values

3.0

Diversity & inclusion

3.0

Senior management

2.0

Career opportunities

Ratings by demographic groups

Reviews by job title

3 reviews
3.0
Jun 10, 2025

Bad management

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Pay is good schedule is M-F

Cons

Bad management. Need to appreciate more your employees.

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BVI Response
1y
Thank you for your feedback. We are glad you found the compensation and work schedule positive aspects of your experience. We also hear your comments on management and employee recognition. BVI is committed to fostering a culture of collaboration and continuous improvement; your input is helpful as we work toward that goal.
1.0
Dec 6, 2021

AVOID THIS PLACE

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, parking garage, free coffee

Cons

One of the worst environments I have ever worked in. This place has it all. Incompetent management, favoritism, processes that add more to your workload and a resident office bully. The dept is always understaffed as all the good people keep quitting. You will be overworked and underpaid to the point where you will want to call in sick every day. Worst experience of my life.

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BVI Response
4y
Thank you for taking the time to review BVI on Glassdoor. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. At BVI we aim to deliver the very best in all we do, holding ourselves accountable for results and we regret your experience at BVI didn’t match your expectations. If you wish to discuss this issue further, do not hesitate to reach us via our website, email or phone. Thanks again for your feedback, it is much appreciated and will help us to do better in the future.
Related searches: BVI Customer Service Representative (CSR) jobs | BVI Customer Service Representative (CSR) salaries | BVI benefits | BVI interviews
BVI reviewsBVI Customer Service Representative (CSR) reviews

Glassdoor has 140 BVI reviews submitted anonymously by BVI employees. Read employee reviews and ratings on Glassdoor to decide if BVI is right for you.