Does Bakkt pay their employees well?

According to anonymously submitted Glassdoor reviews, Bakkt employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bakkt. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Bakkt?

28% of Bakkt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bakkt 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Bakkt?

Customer Service Representative (12) , Travel Agent (6) , Customer Service Representative (CSR) (5) , Director (5) , Software Engineer (5) , Supervisor (5) , Software Development Engineer In Test (SDET) (4) , Customer Service (2) , Front Line Agent (2) , Manager (2) , Product Owner (2) , Scrum Master (2) , Senior Customer Service Representative (2) , Senior Travel Agent (2) , Travel Consultant (2)

What are the pros of working at Bakkt according to real employee reviews?

"Good benefits & pay" ((in 10 reviews)); "they pay is good and they do hire within and always have a lot of openings always offering OT" ((in 9 reviews)); "Some great people" ((in 4 reviews)); "Beautiful office space at Avalon with easy parking." ((in 3 reviews)); "Good colleagues to work with and collab with." ((in 3 reviews))

What are the cons of working at Bakkt according to real employee reviews?

"Senior leadership; top heavy org especially on the tech side" ((in 13 reviews)); "The communication was also poor as it was released in a companywide email, not communicated by managers" ((in 5 reviews)); "Management is not very good" ((in 4 reviews)); "CEO is a robot and the team he brought in are incompetent." ((in 3 reviews)); "Been multiple layoffs over the past year." ((in 3 reviews))

What are employees saying about Bakkt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bakkt layoffs and their outlook for job security at Bakkt in 2026.

What are the top reviewed Bakkt locations?

Alpharetta , Atlanta , Scottsdale , New York , Phoenix , San Diego , Orlando , Duluth

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Bakkt

Bakkt reviews

2.7

28% would recommend to a friend

(127 total reviews)

Gavin Michael

24% approve of CEO

23% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.0

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.3

Senior management

Bakkt has an employee rating of 2.7 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bakkt employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

3.0

Jun 10, 2026

Great employee interactions, but HR can be micromanaging

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Food/snacks everyday and employee interactions

Cons

HR can be super micromanaging

4.0

Feb 19, 2026

Fast paced - strong cross-functional exposure

Product owner

Recommend

CEO approval

Business Outlook

Pros

Dynamic and evolving environment for those interested in fintech and digital asset innovation. I had the opportunity to collaborate across multiple teams and assigned various initiatives which made my role interesting.

Cons

Things changed dramatically across my short tenure. Lots of different leaders who came and went.

3.0

Jan 27, 2026

Software Engineer IV at bakkt

Software engineer iv

Recommend

CEO approval

Business Outlook

Pros

Its a very good place for team worker

Cons

Company performance is not good and its high risk

Viewing 1 - 3 of 127 Reviews

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Great employee interactions, but HR can be micromanaging

Fast paced - strong cross-functional exposure

Software Engineer IV at bakkt

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