Bandwidth reviews

3.8

69% would recommend to a friend

(463 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

463 reviews
2.0
Aug 9, 2023

Benefits are Great, Job not So Much

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company paid for medical and dental health insurance for yourself, your spouse and all of your children - 90 minute lunches - 20 PTO days - Brand new nature inspired office with an onsite Montessori based childcare center, walking trails, sports fields, cafeteria, gym, a customer experience center with meeting rooms designated specifically for when customers come on site, and an barn style event center - Most of the BANDmates across the company are awesome, extremely driven and really care about your success in addition to their own.

Cons

- If you are not based in the Raleigh-Durham area or plan to move there upon getting hired, do not work here. It’s mandatory 5 day in office culture. - Salary is lower compared to other companies hiring either remotely or in the Raleigh-Durham area (I think it’s because of the all paid for medical and dental insurance) - It’s currently a tough environment to sell in. Bandwidth is behind on a lot of products that Twilio, Telnyx and Sinch have already had put in the market for years. Oftentimes I’ve seen BANDmates have to resort to beg customers for business based on lowering the price. For now, Call Assure and Maestro are the only two differentiator products Bandwidth has in market. - Voxbone systems and the Dashboard are not fully integrated yet (could have been because they haven’t found the appropriate resources to remedy this at the time). - Although Bandwidth wants customers to come visit them at the new office, they will only cover meals and maybe a fun event; flights and hotel costs are on the customer.

4.0
Aug 8, 2023

Great company, if you're based in Raleigh NC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare plan, extended lunch hours, stock options etc. A lot of the people you meet in the business are great at what they do and are happy to help. The 'whole person' ethos driven by the CEO can really be felt across the organisation and the company really does care about and look after its people.

Cons

They've recently announced they're closing the UK office to go fully remote and laid off individuals that were the life and soul of the EMEA team. The EMEA team feels disjointed and deflated now we don't meet or collaborate as an organisation. Products and processes are very US centric and the 'international' (i.e non-US) org feels like an afterthought with product leaders coming over to present new products/initiatives we're launching that will be released in the US but not over here. Job perks (i.e free on-site gym memberships, lunches, childcare etc.) don't generally get replicated outside of HQ. If you're not based in Raleigh it feels like you're often on the outside looking in

Viewing 100 - 102 of 463 Reviews

Glassdoor has 498 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.