Bandwidth reviews

3.8

69% would recommend to a friend

(463 total reviews)
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David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

463 reviews
2.0
Sep 1, 2022

Big (read: bad) changes ahead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and great talent. The people who work at Bandwidth are awesome at their jobs and make you want to be better. Great benefits. As of August 2022, you have to meet a deductible, but the insurance is pretty solid. You can win extra PTO days. Great opportunity for mobility and growth. Bandwidth encourages you to try new things, and I really appreciate that, especially as young person.

Cons

The biggest con: everyone now has to come into the office five days a week. *I'm posting this as a warning to anyone who's thinking about coming to work at Bandwidth: what matters is not your ability to work, but your ability to come into the office.* Employees were given one month's notice that we have to come back into the office for five days a week. We were told this is something we should have expected – Bandwidth is building a new campus that's supposed to open summer 2023 – so obviously they'd want us to come back into the office right now (even after being told in hiring interviews that we'd be able to stick to a hybrid schedule). The way this situation has been handled is hugely disappointing. I enjoy Bandwidth, but I'm here to work, get paid, and have benefits – not to have a loving (read: toxic) work family. The CEO does not care that decision will make people leave. He's made that abundantly clear. It's even more disappointing that this is the second time he's done this (everyone had to come back into the office in 2021), and we lost so much talent then, we're still trying to recover.

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Bandwidth Response
3y
Bandwidth has been dedicated to working together in person for the last 23 years. Most recently, we have been publicly building a brand-new campus in Raleigh to support our unique, thriving, in-person culture. Our commitment to doing meaningful work while having a full, flexible life is evident in the new campus's central location, state-of-the-art offices, onsite Montessori school, fully equipped fitness center with indoor basketball courts, and rustic gathering place barn and amphitheater. We are excited about our upcoming move-in date in the summer of 2023. Our focus on our culture has driven almost a quarter century of growth serving our global customers. Throughout the last two and a half years, we have been clear and open about being committed to returning to full-time, in-person work here and at our new campus, and are excited to be bringing everyone back. There are other great companies that will offer hybrid and remote opportunities, but at Bandwidth we have never wavered from remaining in person. We believe we are in good company.
4.0
Aug 31, 2022
Recommend
CEO approval
Business Outlook

Pros

- The people and culture are outstanding (you really feel like you are part of one big team) - Always growing and coming up with new and exciting solutions for customers - The benefits are great (free health and dental insurance, 90 minute lunches) - Promote from within & you can really explore different career paths at Bandwidth if you want to move around - Brand new campus opening summer 2023 with an on-site Childcare Center, event center, sports fields and walking trails

Cons

- CEO just announced going back to office 5 days a week, which may not work for employees’ lifestyles - With a growing company comes growing pains - Voxbone integration isn’t fully integrated yet and customers are waiting for that

avatar
Bandwidth Response
3y
Thank you for your review. Bandwidth has been dedicated to working together in person for the last 23 years. Most recently, we have been publicly building a brand-new campus in Raleigh to support our unique, thriving, in-person culture. Our commitment to doing meaningful work while having a full, flexible life is evident in the new campus's central location, state-of-the-art offices, onsite Montessori school, fully equipped fitness center with indoor basketball courts, and rustic gathering place barn and amphitheater. We are excited about our upcoming move-in date in the summer of 2023. Our focus on our culture has driven almost a quarter century of growth serving our global customers. Throughout the last two and a half years, we have been clear and open about being committed to returning to full-time, in-person work here and at our new campus, and are excited to be bringing everyone back. There are other great companies that will offer hybrid and remote opportunities, but at Bandwidth we have never wavered from remaining in person. We believe we are in good company.
4.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

great people and developers payment above average good benefits package

Cons

The workload is a bit too high.

avatar
Bandwidth Response
3y
Thanks for your review.
Viewing 169 - 171 of 463 Reviews

Glassdoor has 498 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.