Bandwidth reviews

3.8

69% would recommend to a friend

(463 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

463 reviews
3.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Product is good and company is always growing

Cons

A few climbers in middle management who have no idea how to speak to people. I remember my introduction to one of them. I had scheduled a call with a massive client and this manager was going to conduct the call. The manger was about 7 minutes late to the room we were having the call in. So I'm stalling for him and when he arrives he grabs my lap top out of my lap and starts talking to the prospect immediately. He conducts the entire call with my computer that I was planning on using to take notes. Then at the end he hands me my computer back and walks out of the room without saying a word to me. A few months later they laid off my manager (Who was 8 months pregnant) and that same guy became my manager. The low pay and bible thumping was already annoying. The combo of that guy becoming my manager and the CEO not respecting employees enough to take Covid seriously meant I was otw out. He literally would not allow masks in the office for the first few months because he didn't want to "give people in the office anxiety." I have a spouse with a health condition that puts her even more at risk. The day I quit I wore a mask in the office and on my exit interview the HR lady interviewing me sat at the opposite end of the table. She was a cancer survivor who still hadn't gotten her hair back and I could tell she was nervous. Seeing my former co-workers lying on LinkedIn about how excited they are to be in the office 5 days a week just makes me sad.

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Bandwidth Response
4y
Thanks for writing a review. Doesn't sound typical at all. Sorry to hear your experience was not positive.
5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Great culture and work-life balance

Cons

Candid and direct conversations are not well received

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Bandwidth Response
5y
Thanks for posting a review.
2.0
Jul 16, 2021

Watch and wait

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent people, health insurance premiums covered, obviously trying to grow from market perspective.

Cons

Wants to be an agile software company; fails from poor collaboration, underinvestment in training & supporting people, and infighting over tech. Project management dysfunctional with coordinating people over big company goals is frightening. Leaders are distracted and detached from the realities of building software; the company isn't sized for its ambitions. Everything devolves into everyone for themselves, which is demoralizing as support centers are overwhelmed and unsung; those guys are amazing but discourages me from ever doing the role. Then people just go off and do whatever, hiding their behavior and actions as middle management are agents of chaos; the lack of accountability is a real issue.

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Bandwidth Response
4y
Thanks for the review. Sorry your experience isn't positive. We're interested in hearing more if you are open to contacting People Services.
Viewing 256 - 258 of 463 Reviews

Glassdoor has 498 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.