Bandwidth reviews

3.8

69% would recommend to a friend

(463 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

463 reviews
2.0
Jul 6, 2021

overworked & underpaid

Recommend
CEO approval
Business Outlook

Pros

-Love the people at Bandwidth. Truly good people who care about each other - The benefits are good - Nice office, and building a new HQ that will be great

Cons

- Extremely underpaid compared to the job market and industry. 20k+ pay gap. - Very little remote work flexibility, you need to have an excuse or reason deemed valid by leadership to WFH. This promotes a toxic culture of comparing personal lives, and awarding WFH to those who "need it" most. - Micro-managed by leadership. - No transparency. It is clear from these reviews that people are leaving Bandwidth at an alarming rate, and leadership has not once addressed it directly. -Shameful amount of diversity.

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Bandwidth Response
5y
Sorry to hear your experience is not positive. We'd like to learn more - please reach out to People Services.
3.0
Jul 3, 2021

A lot has changed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most everyone was willing to help when needed - Benefits, although now are on par for the most part with the rest of the industry - Learned a lot in my time here - work/life balance

Cons

By the time I left, this was a completely different company. It may be easy to go back and blame it on the IPO and it’s associated growing pains, but these are still decisions that were made by management, even if pressure was felt from investors. While I was not in sales, they were like a loud, obnoxious fraternity that made up half of the company by the time I left - this was evident during company gatherings and the holiday parties, and is just one example of how trying to grow and hire too fast can go wrong. Other departments had this happen as well. As others have said, the pay here is significantly lower in a lot of departments. Do not come here if you’re not comfortable with your starting salary. If you think you’ll start out low and will make up for it through recognition and promotions, think again. The closest correlation to the pay structure was pretty much based on age/tenure (cloaked behind the word “experience”) and not actual contributions. There are a lot of discrepancies in who is getting recognized undeservedly while others are doing great/hard work and get overlooked. There are a lot of my colleagues who were great contributors to the company and it’s culture that have left as well. I left during COVID but I’m sure the resistance to a hybrid/remote model has to be the commitments to building a new office and hiring within the area, but you can have all of that while also trusting your employees with the flexibility to work where they do best. I’m sure I’m going to get a robotic, cookie cutter response by HR on this but I sincerely hope these are being taken concerns into account.

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Bandwidth Response
5y
We're sorry to hear that your experience was not positive. It's true that our unique culture is built on the close collaboration and creative energy of working in person--and it's always been that way. That’s why we’re building a new headquarters campus with great amenities to continue growing in a great environment of being together. At the same time, we encourage Bandmates to reach out to their manager or People Services to address special circumstances.
5.0
Jun 28, 2021

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

Incredible culture with fun people and GREAT benefits. It is hard to imagine working somewhere as fulfilling in the for-profit world. The leadership and People Services truly care for you and show it in our benefits. Bandwidth is the best!

Cons

Bandwidth tends to pay a decent amount less than what you could make elsewhere.

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Bandwidth Response
5y
Thanks for sharing. We hear you on compensation--with salaries changing rapidly in our region, we are making adjustments to stay competitive.
Viewing 262 - 264 of 463 Reviews

Glassdoor has 498 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.