Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,187 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Mar 1, 2026

Sales associate

Recommend
CEO approval
Business Outlook

Pros

-free things -help others with finding fragrances that they like.

Cons

-low wage - store mgr sits in the back, doesn’t know what is going on in her own store.

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Bath & Body Works Response
3mo
Thank you for taking the time to submit feedback about your experience as a Sales Associate. We appreciate you submitting your feedback to help us continuously better our organization.
2.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefit package for FT employees is great.

Cons

High turnover rate for HR reps They pick and choose who can be involved for events No opportunities for growth Pay is not competitive; raises are very small and no bonuses Management and their Ethics Dept is not trustworthy

1.0
Mar 1, 2026

It was chaotic

Recommend
CEO approval
Business Outlook

Pros

It was a job in the city. The people there were nice. You got a half hour lunch and two five-to-ten-minute breaks.

Cons

It only paid $15 an hour Management was everywhere and they never all properly introduced themselves. If you wanted to talk to one of them, you had to ask around to find out who they were and then search for them. There was no real chain of command. I was hired as an associate when I applied for a merchandising position. The ad also stated that the job included travel between 3 cities and this turned out to be false. It was a highly stressful environment. They had you empty all of your pockets before you left for a break or the end of the day. They needed to check inside any bags, your wallet, any pockets in either of those, even inside your water bottle if it was a dark colour. They were so convinced their employees were going to steal from them that they basically search you before you can go. They also "highly recommend" that you sign every single customer up for the rewards program no matter what. If the customer isn't a member, you don't ask them if they want to sign up for it, you just sign them up for it.

avatar
Bath & Body Works Response
3mo
Thank you for taking the time to submit your feedback about your experience as sales associate. We strive to create an environment where everyone belongs. We appreciate you submitting your feedback to help us continuously better our organization.
Viewing 106 - 108 of 11,187 Reviews

Glassdoor has 11,692 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.