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      Bath & Body Works

      Engaged Employer

      Bath & Body Works reviews

      3.7

      70% would recommend to a friend

      (11,212 total reviews)
      avatar

      Daniel Heaf

      56% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.4

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Apr 17, 2012

      My time with Bath and Body Works has been mildly frustrating.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the reasons to work at Bath and Body Works is the selection of wonderful products that I personally use and believe in.

      Cons

      The major downside in my position is the retail schedule ( ie. working nights, weekends, holidays,etc.).

      3.0
      Apr 16, 2012

      Good for retail experience, bad for long-term.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was my first experience in retail. They do a great job making sure you know what it is you're selling. The monthly trainings ensured we were well-versed in new products, and the floor-set consistency throughout each store is very appealing. I learned how to deal with frustrated customers and customers demanding a product that can be discontinued. The rotation of positions made the day go by faster and kept it interesting.

      Cons

      This location in particular had problems with scheduling. For instance, I was having eye surgery that would make me unable to work for 5 days. I notified the person in charge of scheduling well in advance of the days I needed off but low and behold, the day after my surgery my manager called and asked why I wasn't at work. I also didn't care for the "Call-in" shifts, where you'd be asked to call in no more than two hours prior to the scheduled start time to see if there was enough demand for you. Sometimes they'd tell me not to come in and then call an hour or two later to see if I could make it in after all. It was hard to schedule anything on those days, and unfortunately during the "off-season", most of my shifts were call-ins. There was also a problem with one of the store managers gossiping and doing petty things that a person in a leadership role should not be displaying.

      2.0
      Apr 13, 2012

      Difficult to move up

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary (but woefully underpaird bonus structure!) Nice peer group Teamwork encouraged Constantly evaluating position and market setting to better achieve results

      Cons

      Long and late shifts (floorsets on holidays - REPEATEDLY!) TERRIBLE staffing structure Zero employee value Horrific payroll system Ancient computer technology.

      Viewing 10924 - 10926 of 11,212 Reviews
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      ReviewsBath & Body Works reviews

      Glassdoor has 11,716 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.