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      Bath & Body Works

      Engaged Employer

      Bath & Body Works reviews

      3.7

      71% would recommend to a friend

      (11,200 total reviews)
      avatar

      Daniel Heaf

      57% approve of CEO

      51% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.4

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Aug 1, 2011

      My experience is overall a fun and enjoyable work environment with room to advance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get free products, the customers are mostly happy to be there, the environment is fun and friendly, and the management team is easy to work with.

      Cons

      Sometimes have to put on a fake front for customers, too pushy in selling the products, we don't work on commission but are still forced to sell as much as possible, the floorsets are time consuming.

      2.0
      Jul 28, 2011

      Bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of Customer Interaction everyday Flexible Hours and Vacation time Works with school schedule Request extra hours if needed

      Cons

      You will not be able to move up within this position unless you stay there for over 3 years and maybe not even then

      4.0
      Jul 25, 2011

      Great for a side job or if you really love the store

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you love the store, you get to work in a place you love, selling products you love! Lots of training, including role playing with management and take-home guides so you can "study". Get to see and try new products before they hit the sales floor. Emphasis is on customer service and making the customer feel happy and welcomed, rather than hard selling. Training sessions and floorsets mean extra hours. Cross-brand discounts. Friendly people. Unlike a lot of retail stores, my hours during the holidays were great and not too crazy. I actually got to work a solid 20 hours a week, unlike the rest of the year.

      Cons

      Very few hours compared with most retail stores. I was lucky to get scheduled more than one shift per week. Call in hours. 99% of the time they did not need me so it was a waste and an annoyance. Some weeks I would get more call-in shifts than actual shifts! Floorsets that can last past midnight. And though we always had food available, we would work 6+ hours straight without any real break. There were a few management "favorites" that would get all the good hours and shifts. A few of these "favorites" would be promoted to sales leads. Too much of an emphasis on average dollar per sale (ADS). If you live in a market with a bad economy and most of your customers are kids buying chapstick, it was hard to get to a $25 ADS much of the time.

      Viewing 11005 - 11007 of 11,200 Reviews
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      ReviewsBath & Body Works reviews

      Glassdoor has 11,705 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.