Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,202 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Oct 29, 2012

I love my job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my associates and peers and I love the customers who truly appreciate your help. Great place to advance, meet new people, and grow. I love that it's not longer a pushy sales environment and that we are there simply to have fun and make friends with the customers.

Cons

Sometimes it's really hard to deal with rude and unruly/uneducated customers who lack respect and regard for those who are simply doing their job and just trying to help.

4.0
Oct 26, 2012

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very well orchestrated for employees. This company has a real understanding of their customer and what it takes to make the product and store work.

Cons

Sometimes it's all in 'who you know' when it comes to management promotions.

4.0
Oct 26, 2012
Recommend
CEO approval
Business Outlook

Pros

At my first location, I absolutely loved it! Of course floor sets aren't always the greatest, especially when you are stuck with a group of women at night and exhausted. My Preston and Park location in Plano, Tx was the absolute best and I will love them forever. We had excellent team work and all got along. THAT"S how you run a store: creating an environment where associates enjoy each other and WANT to excel at customer service,

Cons

My new location is not so great. I'm obviously biased, but even the employees that have been there longer than me don't have a friendship with each other. We are not in business to make friends, I am clearly aware of this. However, I witness employees that dread walking into work. Management isn't horrible, but a few aren't great motivators. And delegate work in the wrong places. It's gotten so bad that I've DECLINED promotions. Now that is crazy.

Viewing 11068 - 11070 of 11,202 Reviews

Glassdoor has 11,707 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.