Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,190 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Jul 17, 2010
Recommend
CEO approval
Business Outlook

Pros

i have used bath and body works products since i was a kid, so naturally i was stoked to get a job here. i was already familiar with all the products right off the bat, so "training" was no problem. that's really the only good things i have to say about working here, is that i like the products!

Cons

first off, the hours were horrible. you would be "guaranteed" hours on the schedule and then you would have "call-ins" in which you really weren't even needed. i only worked there for about 3 weeks and just got completely fed up with it. occasionally i would get called a day before a "guaranteed" shift and be told i wasn't needed. other times i'd be called in on my day off to come and work for three hours. i have never worked in a place that was so obsessed with numbers either. you had bi-hourly goals to meet, and if it was ten till and you had twenty more dollars to make, you better hustle that woman looking at soaps on over to the cash register so that the goals would be met! from what i saw, this company doesn't care about its customers OR its employees. the employee restroom in the back of the store was essentially an extra stock room with a toilet. how sanitary is that?! and the actual stock room itself was a mess of flimsy particleboard shelves with overloaded boxes of unmarked god-knows-what that we'd have to continuously sift through and put on the shelf, only to re-box it up three days later when it was time for a floor change. i went from being a loyal customer to working here, only to never even want to shop here again.

4.0
Jul 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. Definitally easier to get hired on during holiday season. Management is great to work with and ability to move up in the company is good as long as their are openings in the store you are at or one that you are willing to drive to. You do get a 30% off of non-sale merchandise

Cons

there are only two full time positions store manager and co-manager hours are really low during the off season so most workers end up with a second job. Like most retail holiday is the busiest time so you do get alot of hours during that season

3.0
Jul 11, 2010
Recommend
CEO approval
Business Outlook

Pros

-nice people -very good discounts (if you like their products, work there) -extremely easy and low pressure -customers are generally in a good mood

Cons

-Huge con is having to be "on call"...it ruins your off time, you can never bank on time off -there's a lot of crap to memorize that you know isn't true (this product does X!) -thinly veiled selling technique (it's supposed to look like you're 'helping' but you're not)

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Glassdoor has 11,695 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.