Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,199 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Apr 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Ability to interact with customers and work at your own pace. Always busy, time will go by fast, friendly staff.

Cons

Structured sales tactics, scheduling system is the worst. Dress code for males too strict as far as colors of slacks.

3.0
Apr 16, 2012
Recommend
CEO approval
Business Outlook

Pros

It was my first experience in retail. They do a great job making sure you know what it is you're selling. The monthly trainings ensured we were well-versed in new products, and the floor-set consistency throughout each store is very appealing. I learned how to deal with frustrated customers and customers demanding a product that can be discontinued. The rotation of positions made the day go by faster and kept it interesting.

Cons

This location in particular had problems with scheduling. For instance, I was having eye surgery that would make me unable to work for 5 days. I notified the person in charge of scheduling well in advance of the days I needed off but low and behold, the day after my surgery my manager called and asked why I wasn't at work. I also didn't care for the "Call-in" shifts, where you'd be asked to call in no more than two hours prior to the scheduled start time to see if there was enough demand for you. Sometimes they'd tell me not to come in and then call an hour or two later to see if I could make it in after all. It was hard to schedule anything on those days, and unfortunately during the "off-season", most of my shifts were call-ins. There was also a problem with one of the store managers gossiping and doing petty things that a person in a leadership role should not be displaying.

2.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

15 minute breaks, they gave awards at store meetings, they quickly give greater responsibility to those who demonstrate they are willing to fully commit to the (sometimes extreme) enthusiasm the role requires.

Cons

They force you to wait to leave until someone is ready to check your bag, long hours on a very hard floor (no mats or carpet for worker's well-being), split shifts, short hours, no flexibility of schedule, managers are always changing locations, there is a ton of product waste when new packaging comes out (product is destroyed), really loud and hectic walkie talkie system.

Viewing 11104 - 11106 of 11,199 Reviews

Glassdoor has 11,704 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.