Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,189 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jun 26, 2010

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mangement are knowledgible and hold every associate accountable. There is always continued training to keep associates informed and making sure they are properly demonstrating the core of the company's values.

Cons

It is to rigid and everything is reherased. Everything is very stratgical and there is not alot of room for improvising.

3.0
Jun 22, 2010
Recommend
CEO approval
Business Outlook

Pros

The discounts are alright, 30% off the products, and the store I worked at had sales competitions where you can win things like Starbucks gift cards and lotions. If you like scents and that kind of stuff, its a great place to work because you can really get to learn about the products there. They have goals set for you each day. At first I thought it was stupid, but for some reason, it made me work harder to complete those goals, even though there were no consequences or rewards for meeting them, but it helped you keep focus.

Cons

The hours suck. That was the biggest downside. They need to meet a certain number of employees. So I had 15 different co-workers...but I work once a week...sometimes every other week and they only schedule you for 3 hour shifts because they want you to be super energetic those three hours. And then they have these "on-calls" where its like every day, and you pretty much need to set those hours aside to call. 99% of the time, they don't need you to come in, but its a waste of time.

2.0
Jun 20, 2010
Recommend
CEO approval
Business Outlook

Pros

- Employee Discount - Write ins provide extra work hours - breaks are enforced - Good products Not much else good to say.

Cons

I've worked at 3 different stores in 3 different states. The first store was terrible. The second store was wonderful. The third store is Absolutely awful. But at least with the first store the management did not attack their employees for everything. - Call ins are a pain. Why can't you just schedule people for the hours you need them and leave it at that? - Poor communication - Rude Degrading Managers - Rude demanding tactics used toward customers to force them to buy product they may not want. Demanding a phone number and e-mail address and being reprimanded for it by the managers if I choose to ask instead of demand. - Broken down spirit every day because they're "just trying to break you" as my manager put it. - Rude demeaning associates to new associates - Degrading comments on a regular basis - I got yelled at for yawning with no customers around, when I covered my mouth and said excuse me. - I'm constantly expected to be bouncing around like a jack-rabbit on steroids even if there are only two people in the store because "it's the associate's job to set the customer's pace not to go off of their pace." - Being demeaned constantly by other employees because I can answer questions they can't - other employees seem to think it's a competition even though we are not paid commission - and on that note, we are not paid commission yet we are expected to ram product down a customer's throat on a regular basis and, for me personally at my store, they constantly threaten to but my hours if I am not aggressive enough. And I don't mean assertive. I mean they threaten to cut my hours if I take no for an answer. - My managers have visible tattoos and facial piercings along with unnaturally colored hair. And most of the associates do as well. Last time I checked the manual this wasn't really acceptable. So why is it that at my store I'm completely disrespected as an associate and degraded and demeaned but it's okay to disregard policy? - I had a manager say to me, "you like to follow rules? You need to stop cause we don't do that here." - I also was blamed for a shoplifter and told by my manager, "you're not in kansas anymore sweetheart," a shot at my small town background because apparently crime only exists in Los Angeles.

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