Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,189 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Apr 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Cross-brand discount at Victoria's Secret, CO Bigelow, and Henri Bendel. Home office is always prompt in answering store issues, and they run company wide contests that provide benefits and incentives to not only management, but also associates. We often got free samples of products to try before they launched, and we received a good discount on full-priced items. There's a buyer program in place within the company that encourages associates and managers to move up and become a buyer (someone who purchases goods and products to sell in the stores).

Cons

Training is oftentimes redundant, and there are floorsets or major changes almost every week during holiday. Associates are given (on average) 3 to 10 hours a week due to limited payroll hours given to stores. Associates also start out at minimum wage in most areas and there's a cap on how much an hourly associate may earn (after a while, you're not given raises anymore, just a yearly bonus).

3.0
Apr 28, 2010

Alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The atmosphere of the store was great to work in. Co-workers were friendly, customers were for the most part cooperative, and management wasn't too bad. Good discounts and sometimes free samples of product.s.

Cons

Pay is pretty shabby. Sometimes management would play favorites. For those who aren't favorites, hours are hard to come by,

2.0
Apr 27, 2010
Recommend
CEO approval
Business Outlook

Pros

It always smells great, it's clean, the most fabulous customers shop there. The products work so you don't have to lie about their features, they have a super fantastic return policy.

Cons

It is basically a place where you should be earning commission but are not. You have to to extensive paperwork every half hour and often are asked why you didn't reach your sales targets for impossible answers, you could be off for a week and come back an a manager will ask last Sun between 2 and 4 you didn't make more than 15$ what happened, as if you would ever remember. The discount is possibly the worst ever next to not getting one at all, the sales are better.

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Glassdoor has 11,694 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.