Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,189 total reviews)
avatar

Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Great and employee discount, free products and a friendly environment

Cons

Where do I begin: the hours are ridiculous, for the holidays they over work you with 10 hour work days no breaks while management makes sure they get their hour long break. Then during down time you barely get hours and they end up cutting the ones that you have. Management harasses you everyday about what you've learned from the chat in even though its the same message every single day. The pay is sad with no type of benefits yet be work full time hours at whenever they need us to. There is no break room we eat next to boxes. They expect us to make our part time job a full time commitment putting aside our lives for minimum wage. They expect us to make the customers day but the employees are overworked harassed by management and treated as inferiors. There is also no consistency when it comes to procedures and regulations, they ask for one thing of you one week and then they forget about it the next week. Employee of the week is unfair because half the employees don't work in a week and then someone can come in for one day and be employee of the week while someone hasbeen working there for the whole week and doesnt get recognized.

3.0
Apr 11, 2010

Really depends on your fellow associates..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The 30% BBW and 20% VS discount. Working with peers, people you can relate to and become good friends with. Gratis. (Free stuff)

Cons

Managers and CSL's get away with EVERYTHING. One night, the CSL sat in the back all night and I was the only one on the floor, made the segment all by myself in 40 minutes, and all she said was "I owe you starbucks". (Which I never got) Call ins (Usually the only hours you get, unless you are a favorite) For all the hassling of customers and pushing we do, there should be some sort of commission or incentives for associates. LOW pay. Minimum wage. For me, no hours during the week (except maybe a call in) and then my Saturdays have one long shift, and friday and Sunday, both call ins. Going to school during the week, this really makes me have NO life what so ever. FLOORSETS!!!! Always scheduled til 12, never leave before 2 am. On Sundays. Even if you don't have "overnight" availability.

2.0
Apr 11, 2010

Management Friends Only Get Hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on product, great at getting time off when needed (because you rarely get hours if your not a friend of management)

Cons

If your not a friend of someone in management after Holidays or Semi Annual Sale your lucky if you get 4 hours a week to work. Very unfair the way the give hours out, doesn't matter how long you have worked for the store.

Viewing 11128 - 11130 of 11,189 Reviews

Glassdoor has 11,694 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.