Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,189 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Apr 2, 2010
Recommend
CEO approval
Business Outlook

Pros

The floor setups were fun and the other sales associates were nice, some supervisors were better than others. Always busy.

Cons

Supervisors watch every thing you do, follow you around, make you tell them a story about your day before you leave.

2.0
Mar 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Non-management associates at Bath & Body Works receive a 30% discount off of non-sale merchandise, which is something, but considering how much these products are probably worth, it could be a whole lot better. Full-time management receives a 40% discount. Really, though, there is only so much lotion and shower gel a person needs. The company has gotten better about giving associates free samples or "gratis" of products...it's a good thing, too, because with what the associates make, how can they afford the products?

Cons

I've worked at Bath & Body Works for a long time, mostly during college and to supplement my full-time income. I'm really not sure, though, who the position of sales associate is ideal for. My salary is embarrassing, not even a dollar above my state's minimum wage. According to company policy, sales associates are only scheduled for 3-4-5 hour shifts (so breaks are not necessary, and associates don't become "fatigued"). Is it really worth going to work for 3 hours? Often, associates are placed "on-call" when they have to call an hour before their scheduled shift to see if they are needed based on the business. In recent years, hours are STRICTLY monitored and I believe management is rewarded if they meet the company's expectations by limiting hours. Shoppers may be surprised to learn that a) no one works on commission considering how pushy we are forced to be and b) most stores only have 1-3 full-time employees who are eligible to receive health insurance.

1.0
Mar 21, 2010
Recommend
CEO approval
Business Outlook

Pros

the only pro with working here was to play with all the fun smelly stuff..

Cons

1. you get patted down before you leave EVERY day, at the store front so everyone is watching. It makes you feel like you are a criminal even though you are not! 2. very odd shift hours.. (ex: 4:15-8:45) 3. you might be scheduled to leave at 9:00 (or whenever you close), but plan on staying at least two hours after. One time I was there until 1am (yes, 1 in the morning!!!!) my parents had made a run up to the mall so see if my car was there.. they had no clue where I was, since we cannot make phone calls. 4. no break room, or chairs/tables to take a breather and get something to drink.. you couldn't keep a water bottle or anything with you.. i was always completely exhausted. 5. they check up on you like a child, you have to keep a checklist of your progress with customers. 6. I am a small woman, and they had me lifting heavy boxes on ladder in the stock room, it is ridiculous! 7. not willing to work with your life schedule, a computer schedules you, and thats when you work. 8. there are so many employees, one week i only had one 3 hour shift. 9. they have "call-in's". you are not guaranteed the hours you are given, you have to call an hour before you're scheduled to see if they "need" you.

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