Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,185 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Oct 9, 2018

Can be Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bath & Body is a fun and upbeat place to work. I worked here part time during all 4 years of college. As I used to tell customers, employees get paid to play in their favorite store all day. Management sets friendly competition between the different stores in the district, and there are rewards for exceeding sales plan.

Cons

Scheduling is based directly on your sales. High sales mean more hours. This is good for employees who are good at selling, but there's more than just selling to the business. There can be good cashiers and good replenishers who don't get scheduled because their sales aren't high enough (which is what happened to me). It's a catch 22 because low sales mean less hours, and with less hours, you have less opportunity to get your sales up.

5.0
Aug 10, 2018

Wonderful company

Recommend
CEO approval
Business Outlook

Pros

Pay, full time hours, amazing products, potential of a great place to work if ran well, discount, talking with customers, experience

Cons

Manager was very critical in the name of “conversation sit down”, demeaning tone, unapologetic or willing to listen or take ownership herself, superior to others, twists your words for her agenda and to make you feel you did something wrong

1.0
Mar 6, 2018

Nightmare in Lotion

Recommend
CEO approval
Business Outlook

Pros

Better pay and benefits than most retailers, decent employee discount, great networking opportunities, awesome products the staff really stands behind, 100% guarantee on products makes day to day business easy and the customers comfortable

Cons

Zero work/life balance, zero coaching/development at a higher level, more willing to look outside the company for talent than to internally promote, no retaliation policy is a sham - they’ll find a way to work you out so things like sexist comments from DMs go unreported, one of the female DMs in my region has been reported to HR multiple times for treatment of store managers with zero consequence (she literally still runs a district and is looked to as a “goal”), micromanagement beyond belief but somehow incredibly little support from higher level management, company 100% believes they’re too big to fail because of lack of competition so they may pay you better than others (still not a living wage) and give you great benefits but they will bleed you to do, especially at a store management level

Viewing 16 - 18 of 11,185 Reviews

Glassdoor has 11,690 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.