Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good pay and hours" ((in 46 reviews)); "good benefits if you keep your care at Baystate" ((in 45 reviews)); "Good people but they will not pay my bills" ((in 29 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 23 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 12 reviews)); "Bad parking" ((in 7 reviews)); "Upper management is aware of this issue but nothing was done about it." ((in 7 reviews)); "Toxic work environment" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(622 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.7

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

622 reviews

2.0

Jul 6, 2015

If you're desperate...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One of the bigger employers in Springfield, MA Involved in community projects

Cons

It's about who you know. If you're related to a manager that works here you can do all kinds of things and not get fired. HR is only concerned with protecting managers and their jobs. Be careful about which department you get hired into because if your manager doesn't like you it's very difficult to transfer out.

3.0

Jun 27, 2015

coding specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with....plenty of OT

Cons

management tends to make you believe you will be moving up and doing new things...then they pull it out from under you over and over....it gets very tiresome

1.0

Jun 27, 2015

Overall review for Baystate health

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most employees very dedicated to hospital

Cons

Management out of touch with employees and only think of themselves

Viewing 565 - 567 of 622 Reviews

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Jobs at Baystate Health

Administrative Coordinator

Research Financial Analyst II

ED Patient Registration Rep

Guest Service Ambassador, Part-Time

Patient & Guest Svcs Rep