Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good pay and hours" ((in 46 reviews)); "good benefits if you keep your care at Baystate" ((in 45 reviews)); "Good people but they will not pay my bills" ((in 29 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 23 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 12 reviews)); "Bad parking" ((in 7 reviews)); "Upper management is aware of this issue but nothing was done about it." ((in 7 reviews)); "Toxic work environment" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.7

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

621 reviews

4.0

Dec 13, 2015

catering

Houseman

Recommend

CEO approval

Business Outlook

Pros

Great environment, lots of positive feedback from co-workers, supervisors and other Baystate departments.

Cons

Availability of full-time benefits is very limited.

4.0

Dec 7, 2015

Overall Impression

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

excellent work atmosphere, supportive management, strong team work, excellent pay, good benefits

Cons

Older technologies used, excessive meetings.

Baystate Health Response

10y

Thank you for sharing this feedback. We are proud of our our strong teams at Baystate and work hard to provide competitive and contemporary benefits. We also continue to update our technology as we are able, and will continue to do so.

5.0

Oct 19, 2015

Family Nurse Practitioner

Family nurse practitioner

Recommend

CEO approval

Business Outlook

Pros

Patient oriented system. Great training hospital.

Cons

Harsh winters. But no major complaints to the system

Viewing 583 - 585 of 621 Reviews

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Jobs at Baystate Health

Patient Service Representative

Lead Guest Service Ambassador

Assistant Nurse Manager Inpatient Oncology

Patient & Guest Svcs Rep