Benihana reviews

3.0

26% would recommend to a friend

(839 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

839 reviews
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the managers and the staff were very nice and supportive

Cons

Job became very corporate and cold as time went on. It became apparent to regular guests that the company was under new ownership, as the quality of service went down due to corporate standards of getting in as many guests as possible. There is also no auto-gratuity system and you have to tip the chefs out of your tip pool for the day if a table tips you under approx 10% of the bill's total

1.0
Apr 28, 2026

Wouldn't do it

Recommend
CEO approval
Business Outlook

Pros

lots of other staff to talk to

Cons

management coworkers rude customers depression

4.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience in the restaurant industry, relatively easy job to grasp.

Cons

Depending on where you work, servers can be hostile with how you seat them (even if it’s their turn in rotation)

Viewing 7 - 9 of 839 Reviews

Glassdoor has 852 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.