Benihana reviews

3.0

26% would recommend to a friend

(839 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

839 reviews
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent money if you’re lucky. Employee lunch everyday. 50% off food which is nice because the menu price is outrageous.

Cons

You split half of your tip with your chef. There’s no auto gratuity on checks so if you get stiffed you still have to tip out. Managers won’t close out your checks to help you at all. Managers don’t really help much at all. Tables are always running behind. Upset guests wait 1+ hours to get seated and then have to wait for another hour to even see a chef. Open 365 so you work every holiday.

5.0
Dec 29, 2025

I loved working here

Recommend
CEO approval
Business Outlook

Pros

The money and the staff

Cons

Rude customers but even then management was helpful

1.0
Dec 19, 2025

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Tips can be decent if you get lucky

Cons

You have to split more than half your tips with the chefs

Viewing 16 - 18 of 839 Reviews

Glassdoor has 852 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.