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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,880 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      42K reviews
      1.0
      Oct 25, 2013

      Training inadequate, lot's of system issues, very stressful, hard to get paid if you do get paid.

      Work at home agent-customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Saved gas, no commute, paid training, Not much else to say as far as pros, Even if you are computer savy, you will still be confused on some of the policies and also how to navigate in 6 different systems, plus learning pages and pages of company issues. They use IE and Java which is not compatible so expect a lot of system issues.

      Cons

      To be a work at home agent for Best Buy you have to buy an office phone with a mute button $45.00 headset $25.00. You also need a hardwired land line and it cost me $80.00 plus $20.00 a month just for a dial tone, high speed internet $60.00. Training is only 1 wk to learn 6 systems and it is not fun at all, our trainer was distraced most of the time and very scattered with the subjects. I started 3 wks ago and still no pay.

      1.0
      Oct 24, 2013

      eh

      Wireless sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      it used to be fun when i first applied, but over time new management came in. our sales went up, but our joy went down.pay is alright when your not doing anything

      Cons

      at times, management doesn't do good scheduling, and at time it does get really busy when you have a line stretching out from the desks to the door. It's a very stressful job,for someone getting paid 11 an hour.

      3.0
      Oct 1, 2013

      OK if you want a career in retail or holiday money

      Merchandiser, inventory
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent hourly wage (depending on store location) Fun environment to work in if you like technology, electronics, etc. Not too difficult to move up in the company (lots of crappy employees, so the few good ones stand out)

      Cons

      Holidays SUCK! (Black Friday will make you hate people) Management (Sups/managers) seem to just push the workload onto the select employees who actually do work, and ignore those who just stand around and talk with each other. Not sure how well they will continue to do as a company since so many other places are cheaper. In the past people would come in so they could talk with "educated" employees before making big purchasing decisions (tv's, appliances, etc.) but with the internet research is becoming easier to do on your own, so less of a need for sales people.

      Viewing 301 - 303 of 41,880 Reviews
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      Glassdoor has 43,433 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.