Best Buy reviews

3.5

59% would recommend to a friend

(41,887 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,887 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
3.0
May 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Best Buy as a company is very willing to support you and help you grow as an employee. There are several different types of advancement opportunities and learning options. As long as you are performing well, they will take care of you and help you to advance. The employee discount is amazing and there are even ways to get things cheaper than what an employee could normally get (accommodations program) and that Best Buy doesn't sell. The benefit package is very competitive and the 401(k) matching is above average. The management staff truly tries to make Best Buy a fun place while still running it as a business.

Cons

Best Buy leadership can be very fickle. A lot of times I feel like my talents and additions I bring to the store are taken for granted. I have lead a department hands down better than the any other store in company and still gotten micromanaged and documented for minor issues. Yes, they should have been done according the Stand Operation Platform, but we are all human. If I am outperforming every store, do I need a write up because a sign was the wrong color? And when I take initiative to improve the customer shopping experience, when did that become wasting time.

3.0
May 5, 2009
Recommend
CEO approval
Business Outlook

Pros

First and foremost, the discount. 5% over what Best Buy pays for it. If your nose is a different color than the rest of your face, then the opportunities for advancement abound. There are "accomodations" which give you discounts direct from the manufacturer.. though I have yet to see one that actually appeals to me. If you work in a specific department, there may be more that you qualify for. You'll be able to see them all, but you may not qualify for them. Working in the warehouse, you'll be able to have the most fun, as there tends to be a slightly "rougher" group there.. (the "social misfits", we call them... :-)) All in all, there is fun to be had by all.. no matter which department.. it's just a matter of the quantity..

Cons

If you're not in sales, you're chopped liver. If you ARE in sales, and don't achieve your goals (not mandated by corporate, by the by), you're chopped liver. If your opportunities abound, then you're untouchable. What with the recent reorganization, I can't really break it down by department very well.. so here goes: If you're in Sales, you'll have undefineable goals that the corporate office wouldn't commit to. If you're in the warehouse, you'll have indiscriminate deadlines to meet that you'll me fighting against the sales team and management (at the same time) to meet. If you're in Ops (cashiering) you're screwed, unless of course, as I previously mentioned, your nose is a different color than the rest of your face.

2.0
Apr 24, 2009
Recommend
CEO approval
Business Outlook

Pros

you get a very nice employee discount the job is not hard or tiring

Cons

best buy believes its sales people (the ones actually getting customers to buy the expensive stuff that fuels profits for the whole company) deserved any credit or compensation when they do a good job. the company would rather take the sale guty's commission and give it to his manager who standsx or sits behind him so that he can hassled him about the service plan he didn't attach. after all he gets a bonus if i sell enough service plans. this creates a situation where the only motivation i have to push high margin goods is to keep my boss from reminding me that his bonus dedpends on me selling high margin attachments for him. the problem with this is that the managers don't sell they babysit and tell you what you sholuld have recommend so he can get his bonus. other than him pushing me to earn his bonus for him i make the same pay regardless whether i move 200 or 20000$ worth of goods out the door. in fact i make 10 bucks an hour whether i sell or i fake sell. this working arrangement also leads the managers to insist on pushing employees to do things that our training, company policy, an\d care for our customers would advise against. if you didn't want your boss to give you a hard time or schedule poorly thjen it was strogly encouraged you say whatever. m is needed to sell that service plan afterr all i wouldn't want my boss not to get his bonus right?

Viewing 340 - 342 of 41,887 Reviews

Glassdoor has 43,440 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.