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      Best Buy

      Engaged Employer

      Best Buy reviews

      3.5

      59% would recommend to a friend

      (41,857 total reviews)
      avatar

      Corie Barry

      35% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      42K reviews
      2.0
      Sep 7, 2008

      Great part time gig, and good pay for anyone without a degree.

      Geek squad cia
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun employees and the discount. I have some of the best times (and worst) while working at Best Buy. I have made several friends and formed many relationships with the employees in my store.

      Cons

      Not flexible with scheduling. No incentives to work harder (non-managment level employees.) Zero support from other departments within the store. There is a high expectation of Geek Squad agents and we receive no support from anyone else. They expect us to answer phones, yield other departments questions, work the front counter, sell on the sales floor, setup new PC's and somehow fix old PC's for our existing customers...all with a staff of 2-3 employees per shift.

      3.0
      Sep 6, 2008

      Best Buy is ok

      Media salesman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good bonus incentives. Reduced prices on store merchandise

      Cons

      Required meetings earlier on Saturday mornings. Shrink targets are unrealistic at times.

      5.0
      Sep 3, 2008

      Most enjoyed Job.

      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment, one of the very few places that you can enjoy your job. It gives me a chance to learn what i am interested in. I came from a job where i made six dollars more an hour, that i hated. Would not go back for the money, i am satasfied doing this kind of work, the people that work there are really great, at least at the best buys that i have worked at. I have traveled to different states on paid best buy events. Stayed in a nice hotel. had my meals paid for. they are really flexible with their schedule.

      Cons

      Inside the general public you have rotten eggs, some of them frequently visit best buy. Some people just dont understand why things are done the way they are done, and some do not want to, but thats technology i guess, people just dont understand sometimes. Like why do we not give tech support on router security setup if you buy them at our store. WELL, First, not everyone at best buy knows how, and the people that do are probable paid a little more than your average bb employee. That router you got on sale, we made maybe ten bucks on, but then minus shipping and the time it took to ship it, plus our light bill. Next, walking through some ppl on a router setup could take 45 min easy. We just lost money. But yet some people will insist that it is bad business. I think some personal responsibility for educating themselves is in order.

      Viewing 41743 - 41745 of 41,857 Reviews
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      Glassdoor has 43,408 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.