Best Buy reviews

3.5

59% would recommend to a friend

(41,867 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
1.0
Oct 30, 2021

Terrible work environment

Recommend
CEO approval
Business Outlook

Pros

Pay (starting at $15) Benefits (PTO, matching 401k, insurance)

Cons

Across the company the work environment has become that each person has to take on the responsibility of 3 people. They expect you to do your normal job on top of others, and then you get yelled at for not completing all jobs. This seems to be universal across the company. If you have another option do NOT choose Best But

2.0
Oct 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Annual bonus, employee discount, and that's it

Cons

Command and control hierarchy. Work is dictated to you from upstream and you dare not question the purpose or press a different perspective. Leaders with little to no experience in or awareness of contemporary product management practices. The three Ps at Best Buy are (superficial) Purpose, (inexperienced) People, and (immature or nonexistent) Processes. Lots and lots of platitudes, all talk and no action. Aspirational culture and values but completely non-existent and unachievable. People are more interested in selling ideas through manipulation or shutting others down rather than being curious, researching, understanding. People are promoted or put on committees (making them "experts") with little to no experience with the subject or industry in question. Look up the concept of "UX Theatre." That's what it's like working at Best Buy. Look up "signs you're not doing product management." That's what it's like working at Best Buy.

1.0
Oct 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Money... Team members are 'mostly very inclusive.

Cons

Favoritism. Management does nothing to help you move forward. They claim to be customer focused, when all the higher ups want is for you to LIE to get credit or TTS. No help for mental support, except a number. If you want a good work life balance, forget about it.

Viewing 142 - 144 of 41,867 Reviews

Glassdoor has 43,418 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.