Best Buy reviews

3.5

59% would recommend to a friend

(41,879 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
1.0
Dec 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The only pro was the work itself. I love sales but that was it.

Cons

Management. The worst managed company I have ever seen. My second day began with a manager asking me about my breasts, that manager was later promoted to assistant general manager. This is the same guy who smoked on the sales floor, took underage workers out drinking and left them there with the bar tab on a training seminar for the company. It took me, a brand new employee, contacting hr a ridiculous amount of times for this idiot to even be reviewed. And the number they post in the break room and the one in the new hire pamphlet is not the correct he number. That was fun. The benefits are terrible. I'm not even going to dive further into that. My GM, one of the AGMs, the mobile department supervisor and the only other 3 full time mobile employees all quit within my first two weeks. The department was in shambles. I took over the mess as an hourly and never received any sort of thank you and of course no raise. I ran the iPhone 6 launch and Black Friday. Still nothing. The supervisor I spent only two months with was worthless. I did his job as well as more than met my quota. I was averaging 65+ hours a week. And that leads up to the end of my time there. I have now been waiting two pay cycles to recieve my final check including the bonus from 3 months ago and my PTO pay out. Best buy is corrupt and going under. Don't jump on that wagon.

2.0
Dec 7, 2014

Good place to start out, awful place to stay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount is great, coworkers are great.

Cons

Management is absolutely awful since most managers are constantly trying to move up or move out and give little or no attention to their current staff.

1.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount was probably the only thing I like about working here. It isnt even that great, but it made the place worth staying at for awhile.

Cons

The "goals" they gave you every month were downright outrageous, at least at my location. I worked customer service (which I guess now its considered both checkout lanes and actual customer service desk) and they gave me a minimum of 30 apps a month. 99.99% of the time, I was dealing with rude, obnoxious people who were mad at me because apparently it was my fault that their product didnt work or something. The attendance policy was downright ridiculous. I missed two days of work in maybe 4 months, which to me, is not that bad considering alot of other employees called off more than one time a month, and I got put on final warning for "excessive absences" when one of those absences was excused by a doctor's note. The pay wasnt worth the hours I was getting. I got maybe 15 hours a week if I was lucky. When I asked why, they said it was because I wasn't meeting my goals every month, yet wouldn't give me a chance to actually meet them by putting me in a position to. I asked to be put in front lanes to help me get my app number up, but then constantly would be put at customer service and ridiculed for not having more than maybe 10 apps a month. I am not a shy person either, and would ask even people at customer service to apply for a credit card regardless of how angry they were at me for whatever.

Viewing 262 - 264 of 41,879 Reviews

Glassdoor has 43,430 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.