Best Buy Sales Associate and Computer Associate reviews

3.2

53% would recommend to a friend

(376 total reviews)
avatar

Corie Barry

9% approve of CEO

28% positive business outlook

Sales Associate and Computer Associate employees have rated Best Buy with 3.2 out of 5 stars, based on 376 company reviews on Glassdoor. This indicates that most Sales Associate and Computer Associate professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Sales Associate and Computer Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

376 reviews
3.0
Dec 9, 2012
Recommend
CEO approval
Business Outlook

Pros

The other associates were great to work with. Location was close to home. For the most part, the customers were fun to deal with

Cons

Wanted full time, was given part time after being told no full time was available. 2 weeks later, they hired someone on full time. After getting 34hrs/week during the holiday season, was cut to 15hrs/week. High turnover in area management.

2.0
Aug 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Helping customers with technology, low physical work required, decent pay

Cons

Management below the GM level is HORRIBLE, pay raises are made nearly impossible unless you are the king of selling, they might promise a continued job and suddenly drop you without even speaking with you again.

3.0
Mar 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Gaining vast knowledge of products and selling skills, most of the employees are fun to work with and very easy to get along with. The work can frequently be easy and rewarding. Holiday season offers a ton of fast paced hours. Coaching provides some insight to your skills and how best to utilize them, as well as finding a new approach to sales. Most departments are very fun to work in (Digital cameras, car stereos)

Cons

Most customers do not enjoy the waiting time, or the "experience worksheets" used to capture information about them and what they are planning to buy. Management can frequently be hard on you about meeting goals for service plans. Starting pay is labeled as "competitive" yet, in my experience some of the competitors are offering a lot more to do the same job. Hours aren't that great during the regular year.

Viewing 370 - 372 of 376 Reviews

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