BetterUp reviews

3.2

48% would recommend to a friend

(485 total reviews)
avatar

Alexi Robichaux

53% approve of CEO

47% positive business outlook

BetterUp has an employee rating of 3.2 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

485 reviews
2.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Pay is about top 33% of industry standards. Potential for the company to pay top 10% overtime. - CEO and COO are visionaries and listening them speak will motivate you. - DE&I friendly. We practice what we preach here when it comes to inclusion.

Cons

- "Nepotism". Many of upper management are in positions they don't belong in because they are siblings with the founders or close friends with the founders leading to many employees not feeling comfortable enough to call out their biases. - Sometimes the growth opportunities for the company can be scary for those that haven’t seen a company grow as fast as BetterUp has. We've hired many internal employees for management positions based off their potential to grow which is wonderful for their career development but requires their respective teams to be comfortable with incompetent management due to lack of leadership experience or actual job experience. - Most of the reviews you'll read here are biased because the company asks you to post a review when you onboard (and you're still motivated). I've been here for 1+ years and I've seen many many people get fired or quit (non-covid related) because of the two reasons above.

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BetterUp Response
4y
Thank you for taking time to share your thoughts. We take feedback on our teammates’ experiences very seriously. and the ‘nepotism’ experience you outlined here is certainly not the internal promotion culture we’re aiming to cultivate. As with all external candidate interviews, our internal interview process is also standardized to minimize biases and to allow for hiring managers to make the best choice for their vacancy. Should you believe there are any biases that may be affecting a particular internal opportunity, please reach out to the dedicated HR Business Partner for that specific team to address this concern. As our company continues to scale, we recognize the growing pains and the need to address Manager Enablement opportunities. As revealed in our company-wide Culture Commits, this is a top priority for the company in Q1 and Q2, and we look forward to implementing more Manager Training initiatives in the weeks and months ahead. If you have any concerns regarding your team structure or about a specific individual manager, our open door policy and anonymous feedback mechanisms are always available to employees. Thank you again for being so candid in your feedback, and we look forward to continuing to empower our managers and to continue providing transparency in our internal promotion hiring processes. - The BetterUp People Team
5.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

BetterUp does a great job with onboarding and ensuring that members are prepped especially with being remote. I'm impressed with how every level of employees are truly doing their best to live the values and acting on sustainable work/life balance despite a fast-changing, fast-paced environment!

Cons

Very few but Tons of internal meetings. However, leadership does encourage everyone to own their calendar.

5.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

- the practices and focus on "inner work" (self health) is powerful, and real - I can see myself working here for many years (for the first time at a job) - Upper management is very, very strong. I haven't seen them do anything without a clear reason. They are also disciplined which is a contrast to what I've seen in other startups - all promises, and things said in the interview have came to pass

Cons

- it's busy! We are encouraged to take time for ourselves, but it seems like there is always more work to do than time to do it - so we must be disciplined to not let inner work slip - I see some people who have amazing balance in their lives, and some that struggle with this. I think this is a function of being hyper growth. - I think they do very well, given their constraints - but it's important to know that these challenges exist if you have some hard constraints on your time

Viewing 331 - 333 of 485 Reviews

Glassdoor has 733 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.