Complete cultural and operational breakdown under current leadership
Pros
The only real positive is my immediate team and coworkers. They are talented, hardworking, and good people who continue to show up and try to do solid work despite the environment around them. That’s about it.
Cons
This is the worst state I’ve seen the company in during my 10+ years here. My morale, and the morale of my team, is at an all-time low; lower than it’s ever been. Leadership has taken cost-cutting to damaging extremes. We haven’t received meaningful raises in years. At the same time, longstanding benefits have been stripped away. What used to include on-site daycare, a cafeteria, and healthcare has been reduced to a bare-bones, low-quality office, with leadership actively looking for even cheaper space. Many of my coworkers were forced to return to the office after six years of successfully working from home. These changes feel like deliberate efforts to make working here unpleasant enough to push people out without formal layoffs. Aggressive outsourcing and repeated cuts have created an internal vacuum. Many experienced people and thought leaders are gone, leaving teams hollowed out and struggling. Major decisions and initiatives are frequently dropped on teams with zero advance notice or input, making it impossible to plan or execute effectively. Leadership has repeatedly criticized past management for “chasing shiny things,” yet the company is once again pursuing the same types of initiatives (financial services, insurance, and other non-core offerings) that were tried and abandoned in previous years. It feels like history is repeating itself, just under new leadership. Overall, it feels like leadership is more focused on aggressive cost reduction, outsourcing, and ambitious strategic pivots than on building a stable, capable organization. The result is an environment of fear, uncertainty, and quiet resignation. I genuinely hate working here right now, and I’m far from alone on my team.