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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(95 total reviews)
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Travis Hess

46% approve of CEO

48% positive business outlook

Reviews by job title

95 reviews

Reviews about "Compensation"

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2.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

-Strong product -Brand -Benefits are pretty good -Pay is pretty good

Cons

-Nonstop changes in managment & leadership -No clear direction and ever changing goals & metrics -Minimal development or leadership, just a "boss" -Goals based on upper managment desires and not realistic market goals -For a company this size, terrible CRM and internal systems -Expectations typically unattainable for most employees -High achievers are working 60+ hours a week minimum. Need a better expection of what success is. People have families and lives outside of work but workload and responsibilities are very high for most. -Large layoff after hiring people for those roles. No forward vision was used in the hiring of these roles. -Large layoff since they are public and goal to increase stock price vs run the business or grow the business. -Company has a good growth and business decisions are made based on wallstreet vs actually hiring and staffing departments where people ARE needed. Teams are highly understaffed to fit stock profit.

2.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Vision to move up market. Quality product. Amazing people below C-Level.

Cons

Like many tech companies there was a RIF in Dec which can be understanding but a few things were and are in poor taste. Lay-offs done via email. Gifting Sales employees with Rolex watches for 2022 performance. Promotions of many executives in Jan.

5.0
Jan 12, 2023

Pro / Cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, Collaboration, Strategy, Pace, Work / Life Balance

Cons

CEO, No 401k match, Salaries not as competitive as they should be

Viewing 28 - 30 of 95 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.