BigCommerce reviews

I regret to hear that you were disappointed with your experience at BigCommerce. Our Values are the core principles upon which BigCommerce was built, guiding what we do and how we do it. We expect honesty and transparency from all employees and are committed to doing what’s best for our customers and our company. Moreover, Act with Integrity is a cornerstone Value and we take ethical concerns very seriously. Our quotas are identical for all reps in the same role. Our turnover rate in Sales is at an all-time low and is below industry averages. Through our Open Door Policy and anonymous Values Hotline, we encourage all employees to raise concerns without fear of retaliation so that we may quickly and fairly address them. Our recent internal surveys indicate the sales team morale is extremely high. I welcome you to contact me directly to discuss the matters you’ve raised and wish you the best in your future endeavors. Tod Klubnik, SVP Global Sales