employer cover photo
employer logo
employer logo

BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
5.0
Jun 16, 2016

Big Initiatives, Exciting Challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very bright and motivated employees - Most people really care about each other and about the company values - There are countless opportunities to make big contributions - Aside from missing 401K match, the benefits are top notch - All employees receive stock options

Cons

- Taking on aggressive goals and tackling big initiatives can be challenging and stressful - The far out Four Points Austin location is a burden to a lot of the staff

4.0
Jun 13, 2016

Honest Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Unlimited PTO for salary employees with strong suggestions to use it -Focuses on the right metrics for Support, NPS -Work from home opportunities -Good benefits -Catered lunch every Tuesday, which is based on suggestions from the company -Free beverages and snacks -Beer Fridays -Some middle management is deserving of their roles and titles -Yoga classes -Great culture clubs -Volunteer time off -Floating holiday time off -Great senior leadership to take the company in the right direction

Cons

-Still have some weeding out of middle management to be done -Pay needs to be upped comparatively, we simply do not make enough -Our HR department needs more HR qualified people and less friends hired by friends, though this is improving -Little job growth opportunities -No commuter benefits -Outgrown office space -Could use more team outings, especially on teams who don't get to have them often -Can be detrimental to work/life balance as most of the company is full of people who work way too much. There is pressure to be the same way. -No learning or training opportunities

5.0
Jun 3, 2016

Awesome Software Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Awesome engineering culture with talented engineers - Friendly work environment, opportunity to grow your career getting coached or coaching someone else - Lovely office, social activities

Cons

- None, None, None, None, None

Viewing 394 - 396 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.