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      BigCommerce

      Now known as Commerce

      Engaged Employer

      BigCommerce reviews

      3.7

      67% would recommend to a friend

      (479 total reviews)
      avatar

      Travis Hess

      46% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      479 reviews
      5.0
      Dec 26, 2014

      Great culture, great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for Bigcommerce for plenty of time to see the company go through growing pains. Management makes an active effort to effectively communicate between all departments. If you're a dedicated worker, you have so many opportunities to flourish. They want to promote within the company. The working environment is great overall. Best place I've ever worked.

      Cons

      As previously stated, there are some growing pains. Mostly it is just a process of figuring out where the company needs improvement and that improvement gets implemented.

      1.0
      Nov 6, 2014

      Poor Leadership Execution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The entry level people are working hard. They seem to truly care about make bigcommerce a great place to be.

      Cons

      Top Management and Executive Leadership very disingenuous. They only seem interested in a great IPO with little interest in the people. They tell you what you want to hear in order for you to keep pushing.

      2.0
      Oct 20, 2014

      Unfortunate misguided leadership team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees are generally good-humoured, personable, professional people who work hard and strive for excellence.

      Cons

      The Leadership team especially at the Executive levels and within Sales are political, favorite players who expect everyone to cowtow to their demands and ideas not matter how misguided or ridiculous. The "culture" is generally manufactured and nothing like the genuine culture of care it originally was. The Austin office, while pretty, is such a terrible commute for anyone who doesn't live in Cedar Park or Lakeway.

      Viewing 445 - 447 of 479 Reviews
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      ReviewsBigCommerce reviews

      Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.